How do printables work? Once I order a printable design, then what happens?
Once you place your order and payment has been received, our design team begins customizing your products (if customization is included in the item purchased). Once finished, your digital printable file will be sent to your email. Right click on the link and download the file(s) to save to your computer. From there you can open the file in Adobe Acrobat (free download at www.adobe.com) and print at home or bring it to a local print shop for printing. We include instructions to help assist you with your printables.
Can you print my order?
We offer professional printing services for our 5×7 and 4×8 designs. Our card listings display professional printing service options and pricing. If you order printing, you will receive a proof to review and approve before we send it to our printer. Prints will be processed within 1 business day and then sent with 2 day shipping (shipping is $9.50).
We also offer professional printing on our posters and coloring wall posters. You will see an option to print those when checking out.
We currently do not offer printing for small items in our printable packages. You will receive a PDF file of those items that include instructions and ideas for use. We recommend printing those designs at home on an inkjet printer on photo paper or at a local printer (Office Max, Staples, Kinkos, etc) on bright white cardstock.
What is the turnaround time for customized printables?
Our standard turnaround time for emailed printable designs is within 3 (three) business days for customized orders, unless you select and purchase our Rush turnaround service (24 hours) from the shop listing. We also have items in our shop that are not customized and are specified as “Instant Downloads”. You will be able to download those files instantly from your order confirmation email.
Can I type in my text or edit the designs once I receive them?
All of our designs are sent as locked protected PDF files and are copyrighted. They can be opened with Adobe Acrobat. They cannot be resized, altered or edited except by Anders Ruff.
How can I add text to my blank party labels?
We offer a text customization service to add text to our blank party label designs. The listing is located in our shop by searching for “text customization”. Or you can print the labels blank, use Powerpoint or Word to line up your text and print over the already printed blank label sheet.
Do you take custom design orders?
Yes! We love custom projects but our availability is dependant on Maureen and Adria’s availability, the type of design requested, and the volume of custom orders we currently have open. Please contact us with questions! firstname.lastname@example.org
What if I need changes to my design?
We strive to make sure the information we customize on our printable designs is accurate and matches the information you submit. Any errors or typos made by us will be corrected and sent back to you as quickly as possible. Due to the nature of the product, it is the client’s responsibility to review and check all spelling, details and information on the designs before printing. We are happy to fix the designs to reflect accurate party information. Please review the designs carefully. Once a design is approved and receipt is confirmed through Anders Ruff, print mistakes are the client’s responsibility. If printing through our professional printing service, we will only send the invitation to print once the client approves the design.
How do I know what file type to choose for my invitation?
Choose JPG if you plan to print it out individually at a photo processing facility, or email it to others as an attachment. Choose PDF if you plan to print at home or at a print shop onto cardstock. Our PDF files are formatted for standard 8.5″×11″ paper. When you place your order, please specify which file type you prefer.
Can you customize the colors of a product from your shop?
Please email email@example.com with any specific change requests before ordering so we can provide you with a quote. We do offer customization and color changes for most items for an additional fee (beginning at $9).
Anders Ruff products are offered as printable items. All of our designs are emailed as a digital printable file. Invitations are available in PDF or JPG format. Packages are all available in PDF format only.
We do offer professional printing services on 5×7 and 4×8 items as well as large posters and coloring wall posters. See the respective listings for printing service options.
Customized Printable Items
If you are ordering a printable item that includes customization, the file will be emailed to the email address that you noted in the checkout process or registration process. If you are wanting the files sent to a different email address, please note that in the comments section at the end of the checkout process.
If you are ordering a printable product that is an “instant download”, you will be emailed a link for you to download your printables one time. Please be sure to save your file.
Our designs that are formatted as PDF files are locked and cannot be edited. They are only editable by Anders Ruff Custom Designs, LLC. If you are needing blank labels customized with names or food titles, please contact us and we can help you for a small fee.
Due to the nature of our graphic design work, we do not offer refunds. We always strive for 100% customer satisfaction.
We strive to make sure the information we customize on our printable designs is 100% accurate and matches the information you submit. Due to the nature of the product, it is the client’s responsibility to review and check all spelling, details and information on the designs before printing. We are happy to fix the designs to reflect accurate party information. Please review the designs carefully. Once a design is approved and receipt is confirmed through Anders Ruff, print mistakes are the client’s responsibility. If printing through our professional printing service, we will only send the design to print once the client approves the design.
Turnaround Time for Printable Designs
Our turnaround time for emailed printable designs is within 3 business days for customized orders, unless you purchased the rush option for your items. Rush service is <24 hour turnaround from the time we receive the complete information needed for the design. We cannot begin the work until we have all of your party information and photograph (if applicable) and the turnaround begins when we have complete informaton to create your designs. If you order and later decide you need rush service, please email us directly at firstname.lastname@example.org
If you do not receive your digital printable file in your email within the turnaround timeframe, it is likely that the email with your design went to your spam box. Please check your spam and notify us if you do not see an email from our design editors with your order. We will happily resend the file.
Colors vary from screen to screen. Monitor colors may show different than printed output. Print quality varies from printer to printer and so we cannot guarantee color output on digital files. Paper type and printer settings can affect your color output and may need to be adjusted. We recommend ink jet printing on photo paper at home to get colors are close to the images of our designs shown. Laser printing can produce colors slightly darker than your screen.
Accuracy on Customized Printable Designs
Please make sure you proof all of the info on your order before you print. Once you have approved your file, you are agreeing that all of the information is accurate. (Including Day, Date, Time, Names, Punctuation, Spelling, Grammar and any and all text)
We do offer custom color changes on most of our designs in the shop for an additional fee. Please check with us before ordering a color change. Due to the complex nature of some of our designs, we cannot always offer custom color changes.
You will be able to download the printable collection instantly upon purchase. The file is available to be downloaded 1 time. This file is for your personal use only. Distribution and file sharing is prohibited.
All of our designs are for personal use only. Mass production, commercial use, file sharing and selling of these files is not permitted. All rights reserved by Anders Ruff Custom Designs, LLC. Copyright Anders Ruff Custom Designs, LLC.